Opelsa Logistics aims to improve its customer experience and operational efficiency by introducing a feature that automates cost estimates directly on their website. Currently, quotes are provided via email, WhatsApp, or phone calls, which often result in delays and lost leads.

Existing apps in the market offer similar functionality but lack an optimized user experience. This project seeks to address these shortcomings by creating a streamlined, intuitive solution that reduces response times, improves customer satisfaction, and lowers operational costs.

• Project Duration: 2 weeks (15 Jan 2025 – 30 Jan 2025)
• My role: UX/UI Designer
• Tools Used: Figma, Adobe Photoshop and Adobe Ilustrator.

Users need a reliable and immediate way to calculate shipping costs and taxes for their packages. The current manual process not only delays responses but also increases the risk of losing potential clients due to inefficient communication channels.

Design an intuitive, functional, and visually appealing calculator that:

1. Provides users with accurate estimates of shipping costs and taxes.
2. Reduces dependency on manual customer service interactions.
3. Offers a seamless experience that aligns with Opelsa Logistics’ brand values and user needs.